SUPPORT

How can we help?

Everything you need to get the most out of Rivet. Can't find an answer? Reach us directly and we'll get back within one business day.

Getting started

Describe your build in the tool on the home page, choose a making method, then generate. Add target dimensions for a closer fit.

Manage or cancel your subscription from the Stripe customer portal. Billing is in USD; yearly plans save 20%.

Maker and Workshop can download the Build Sheet PDF and drawing pack from the Export tab of any generated build.

Workshop renders the assembly walkthrough to MP4 in 16:9 and 9:16. All plans can step through the walkthrough in the tool.

Rivet outputs are amateur DIY references. Always re-check dimensions and loads against your own materials before cutting.

See how we handle your inputs, generated results and uploads in the Privacy Policy and Content License.

Email our team or send a message and we'll help you get building.

Support hours: Monday to Friday, 09:00–18:00 GMT/BST.